1. Introduction and Application:
Welcome to Kaeco Shoes ("Kaeco"). These Terms and Conditions govern your use of Kaeco's website, kaecohandcrafted.co.za ("the Website"), and the services provided therein. These Terms and Conditions apply to all visitors, users, and others who access or use the Website. Please read them carefully before proceeding. kaecohandcrafted.co.za reserves the right to modify these Terms at any time without prior notification. Website users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of the website at any time constitutes full acceptance of our Terms of service.
Services:
- Description of Services: The Website provides a platform for the sale of handcrafted shoes made to order. The products are meticulously crafted by Kate Smith and are made using high-quality materials.
- Order Fulfillment Timeline: Orders placed through the Website typically require between 3 to 4 weeks for completion once payment is reflecting in the bank account, considering the intricate handcrafting process involved. This timeframe includes the time for production, quality assurance, and shipping. However, please note that during peak seasons or due to unforeseen circumstances, this timeframe may be subject to change. Kaeco will make every effort to keep you informed of any delays.
- Custom Designs: In addition to my standard offerings, Kaeco also provides custom design services. If you have a specific design in mind or would like modifications to our existing designs, I am happy to accommodate your requests. Please note that custom designs may require additional time for production and may incur additional costs. I will provide a personalised quote and timeline for custom orders on a case-by-case basis, ensuring transparency and clarity throughout the process.
- Availability: While I endeavor to keep the Website updated with accurate product information and availability, please note that components for certain designs or sizes may be temporarily out of stock. In such cases, we will notify you promptly and provide alternative options or an estimated restocking date if applicable.
Quality Assurance
I take pride in the craftsmanship of the products and strive to ensure that each shoe meets my stringent quality standards. However, as the products are handcrafted, minor variations in color, texture, or stitching may occur, adding to the uniqueness and charm of each piece. The quality of the shoes is of the utmost importance and I am committed to addressing any concerns or issues promptly. If you are not satisfied with your purchase, please see the Returns policy available on the Website.
Shipping and Delivery:
Please see the Shipping and Delivery policy available on the Website.
Prohibited Uses and Actions:
- Illegal Activities: Users of kaecohandcrafted.co.za are strictly prohibited from using the Website for any illegal or unauthorised purposes.
- Harmful Content: Users shall not upload, post, or transmit any content that is harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable. This includes content that promotes violence, discrimination, hate speech, or illegal activities.
- False Information: Users shall not provide false, misleading, or inaccurate information when using the Website, including but not limited to false identities, contact information, or payment details.
- Harassment and Abuse: Users must not engage in harassment, bullying, or abuse of other users.
Intellectual Property
- All content, including images, text, and designs, on kaecohandcrafted.co.za is owned by kaecohandcrafted.co.za unless otherwise stated. Users may not reproduce, distribute, modify, or display any content without prior written permission.
- Kaeco respects the intellectual property rights of others and request the same. If you believe your intellectual property rights have been infringed upon, please contact us immediately.
- Users are responsible for ensuring their content does not infringe upon the rights of others.
- By submitting or posting any content, including but not limited to reviews, comments, or testimonials, on the Website, you grant kaecohandcrafted.co.za a perpetual, irrevocable, royalty-free, worldwide license to use, modify, reproduce, adapt, publish, translate, distribute, and display such content in any medium or format. You represent and warrant that you have the necessary rights and permissions to grant this license.
Information Accuracy:
While Kaeco strives for accuracy, no warranties are made regarding the completeness or reliability of information on kaecohandcrafted.co.za. The Website may contain inaccuracies' or typographical errors that may relate to pricing and/or product descriptions. Users access information at their own risk and should verify its accuracy before reliance. Kaeco reserves the right to update or modify content without notice. Feedback regarding the accuracy of information provided on the website is welcome. If you believe that any information is inaccurate or incomplete, please contact us so that it may be investigated and appropriate corrections made.
Limitation of Liabilities
- kaecohandcrafted.co.za shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Website, including but not limited to errors, interruptions, or inaccuracies in content.
- kaecohandcrafted.co.za is not responsible for any loss or damage to property or data, personal injury, or financial loss resulting from interactions with the website or products sold.
- By using the website, you agree to indemnify and hold kaecohandcrafted.co.za harmless from any claims, damages, or liabilities arising out of your use of the Website. You understand and expressly agree that the use of the Website is at your sole risk.
- To the full extent permissible by applicable law, kaecohandcrafted.co.za disclaims all warranties, express or implied, including, nut not limited to, implied warranties of merchantability and fitness for a particular purpose.
By using kaecohandcrafted.co.za, you acknowledge and agree to these Terms. If you have any questions or concerns regarding the Website, please contact us for clarification on [email protected].
